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BUFFALO NY ONLINE MENTAL HEALTH COUNSELING

Begin Your New Chapter

Trauma therapist in New York
Yellow Flowers Field

I specialize in helping motivated adults who are looking to get out of fight-or-flight mode, especially those experiencing trauma-related dissociation, PTSD and OCD, to stop feeling like they have no control over their lives and to build their confidence in managing triggers and losing less time.

Payments

Accepted Plans:
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  • Aetna

  • Aetna Medicare Advantage

  • Carelon Behavioral Health

  • Cigna

  • Highmark BCBS of Western New York

  • Horizon Blue Cross and Blue Shield

  • Humana

  • Humana Medicare

  • Optum
  • Oxford
  • Providence
  • Quest Behavioral Health
  • UnitedHealthcare UHC | UBH
  • Curative
  • Self-Pay Rates

Due to the nuances of some insurance policies, please reach out to me to ensure I am in-network with your specific plan. I am happy to work with you to keep therapy affordable. Please note, no cash or checks accepted. Secure card payments are available for co-pays and private pay.

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Clinical Focus Areas

Anxiety & OCD

Gain control over intrusive thoughts and the weight of worry.

Trauma & PTSD 

Work through past events in a safe and compassionate space at your own pace.

Dissociation

The way your brain learned to cope with your difficult past may no longer be serving you. 

Meet Shannon

mental health counselor in New York

— Shannon Franz, LMHC-D

I am a trauma-informed, EMDR-trained mental health counselor serving Buffalo and Western New York, with focus areas in PTSD, OCD, and dissociation. My approach is sensitive, caring, and tailored to you. Therapy is never one-size-fits-all so I prioritize your specific needs.

The Path to Healing

Providing personalized telehealth mental health counseling across Western New York, I offer evidence-based treatments designed to foster a sense of safety and genuine emotional support.

Individual Support

Reflective care using EMDR and other evidence-based treatments for adults 18 and up across the Buffalo and greater New York area.

Video Therapy

Secure, HIPAA-compliant online sessions offering privacy for all Western New Yorkers.

Introductory Call

Free 15 minute phone consultations are offered to see if this feels like the right fit!

Client Feedback

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