BUFFALO NY ONLINE MENTAL HEALTH COUNSELING

Begin Your New Chapter

Compassionate online therapy for Western New York adults seeking healing and change. We work together across Buffalo to navigate your unique journey toward wellness and personal growth.

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Payments

Accepted Plans:

Aetna

Carelon Behavioral Health

Cigna and Evernorth

Highmark BCBS of Western New York

Horizon Blue Cross and Blue Shield

Humana

Clinical Focus Areas

Anxiety & OCD Care

Find relief from intrusive thoughts and the weight of worry right from Buffalo

Trauma & PTSD Recovery

Work through past events in a safe and compassionate space at your own pace now

Mid-Life Shifts

Navigate life's changes with confidence, whether they were sudden or planned

Depression

Overcome the heaviness that prevents you from connecting with your Western NY community

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Meet Shannon

— Shannon Franz, LMHC-D

I am a trauma-informed counselor serving Buffalo and Western New York, with focus areas in PTSD, anxiety, OCD, and dissociation. My approach is sensitive, caring, and tailored to you. Therapy is never one-size-fits-all so I prioritize your specific needs.

The Path to Healing

Providing personalized telehealth mental health counseling across Western New York, I offer evidence-based treatments designed to foster a sense of safety and genuine emotional support.

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Individual Support

Reflective care using CBT and mindfulness for adults 18 and up across the Buffalo area.

Video Therapy

Secure, HIPAA-compliant online sessions offering privacy for all Western New Yorkers.

Introductory Call

Free 15 minute phone consultations are offered to see if this feels like the right fit!

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